Shipping policy

From our pack to yours, safely and swiftly.

We work hard to ensure your pup’s goodies arrive quickly and safely—because waiting is ruff.

Processing Times

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a shipping confirmation email with tracking details once your order is on the move.

Domestic Shipping (Australia)

  • Standard Shipping: 7–10 business days (plus 1–3 days processing)

Shipping rates are calculated at checkout.

International Shipping

We ship globally!

  • Standard Global Shipping: 7–10 business days (plus 1–3 days processing)

  • Delivery times may vary depending on your location and customs clearance.

Customers are responsible for any customs duties or import taxes.

Delays

Shipping carriers may experience occasional delays due to weather, holidays, or other factors outside our control. If your order seems delayed, contact us at aberdoggo@gmail.com and we’ll help track it down.